Monday, October 15, 2007
What's it look like?
Me: "Could you click on Start please."
Customer: (after having clicked on it multiple times): "What's it look like?"
Me: "Uhh, the start button that you clicked on a few times earlier."
Customer: "Yeah but WHAT.... DOES.... IT.... LOOK.... LIKE." (as though saying it louder and slower will make me understand that they're an idiot when I already know)
Me: "Uhh, it says 'start'. Lower left of your screen. You've clicked on it about 10 times already."
Customer: (light switch finally going) "Oooooooh. Sorry. I'm obviously not with it today."
Customer: (after having clicked on it multiple times): "What's it look like?"
Me: "Uhh, the start button that you clicked on a few times earlier."
Customer: "Yeah but WHAT.... DOES.... IT.... LOOK.... LIKE." (as though saying it louder and slower will make me understand that they're an idiot when I already know)
Me: "Uhh, it says 'start'. Lower left of your screen. You've clicked on it about 10 times already."
Customer: (light switch finally going) "Oooooooh. Sorry. I'm obviously not with it today."
Labels: frustration
Thursday, October 11, 2007
Joke (revisited)
Another customer has replied to mailer-daemon:
i am trying to send emails to [address omitted] this is the email they gave me please forward my mail
i am trying to send emails to [address omitted] this is the email they gave me please forward my mail