Thursday, December 28, 2006
Quotes from a potential customer
(right as I answered the phone) Caller: "Did I cut you? Oh... no, it's fine."
This caller asked me about signing up an account. She explained that she doesn't have a credit card or a bank account, but that her boyfriend has a bank account that she can use to pay for our service. However, that account only has one dollar in it. So can we please start an account for her and just not bill her until she's used the service for a while?
I explained that we can't do that.
Caller: "That sucks. I just got a brand new computer and I wanna hook it up. You mean I can't sign up if I don't have any money?"
This caller asked me about signing up an account. She explained that she doesn't have a credit card or a bank account, but that her boyfriend has a bank account that she can use to pay for our service. However, that account only has one dollar in it. So can we please start an account for her and just not bill her until she's used the service for a while?
I explained that we can't do that.
Caller: "That sucks. I just got a brand new computer and I wanna hook it up. You mean I can't sign up if I don't have any money?"
# posted by Terry @ 5:16 PM 
