Suckerfish on the Side of Your Whale

Caller: "Yeah, I'm in Quebec, but my brother in your area isn't able to connect."
Me: "OK, do you know what kind of trouble he's having?"
Caller: "Some kind of message keeps coming up on his screen?"
Me: "Do you know what kind of message it is?"
Caller: "No, I'm not sure. I'm in Quebec."
Me: "Do you know if it's an error message, a notice about the acount, a program crashing, anything like that?"
Caller: "I'm not sure."
Me: "OK... is your brother able to call us?"
Caller: "Yeah. I'll ask him to give you a call."

Good plan. Maybe then we can get something done other than waste time!

Labels: Quebec, waste