Friday, March 09, 2007
Say what you want!
Caller: "I can't get into Outlook Express!"
Me: "What happens when you try?"
Caller: "OK, I can get into Outlook, I just can't access my old emails! They were on the old computer, which got fried."
Me: "Alright, so those old emails are stored on the older computer. If you can access the hard drive, you'll be able to retrieve and probably export those messages to the new computer."
Caller: "Oh, no, I don't care about that, I just want to be able to check my email on this computer."
Me: "So you need to have Outlook Express setup to check new email on this computer?"
Caller: "Yes, exactly."
Yes, exactly, indeed.
Me: "What happens when you try?"
Caller: "OK, I can get into Outlook, I just can't access my old emails! They were on the old computer, which got fried."
Me: "Alright, so those old emails are stored on the older computer. If you can access the hard drive, you'll be able to retrieve and probably export those messages to the new computer."
Caller: "Oh, no, I don't care about that, I just want to be able to check my email on this computer."
Me: "So you need to have Outlook Express setup to check new email on this computer?"
Caller: "Yes, exactly."
Yes, exactly, indeed.
Labels: communication
# posted by Terry @ 8:29 AM 
