Suckerfish on the Side of Your Whale

I answered the phone today and spoke the usual greeting, complete with my name.

Caller: "Who's speaking?"
Me: "My name is Terry."
Caller: "Jay?"
Me: "No, it's Terry."
Caller: "Jay?"
Me: "No sir, my name is Terry. What can I help you with?"
Caller: "You're Jay?"
Me: "No, my name is Terry. T-E-R-R-Y."
Caller: "Oh. OK. Well, Jay, I'm having trouble with my email..."

He had spoken to a guy named Jay earlier in the day, so after the call I relayed that part of the conversation to Jay.

Jay: "Ha, that's funny. Yesterday he called me Greg."

Labels: communication, memory