Wednesday, July 18, 2007
Long day at the office...
Various calls from today...
Me - "Okay, so we're going to unplug your modem and wait 30 seconds and then plug it back in."
Caller - [a second after saying that] "Okay, it's plugged back in."
Me - [Inaudible sigh]
What I wanted to say: "Please die and go to hell."
Me - "Okay, we're going to need to install the Ethernet 500 software because you're using Win2000 and DSL won't work on our system without this software. Can you please put the CD into the CD tray?"
Caller - "Okay, I've done so."
Me - "Alright, we're going to RIGHT click on 'start' and go to 'explore'."
Caller - [left clicking on start] "I don't see explore."
Me - "No RIGHT click."
Caller - "Oh, sorry."
Me - Now do you see the CD icon on the left side? Please click on that."
Caller - "Okay. It says insert a CD."
Me - "I thought you did that already?"
Caller - "I did. Which side does the CD face?"
Me - "The label should point upwards towards the sky."
Caller - [very hesitant] "Oh dear. I can't find the CD."
Me - "Where'd you put it?"
Caller - "I'm not sure!?!"
Me - "Didn't you put it in the CD tray?"
Caller - "I don't know. Oh dear. I'm going to get my son to come in and help me."
Me - "Maybe that won't be a bad idea." [trying to contain my laughter]
What I really wanted to say - "I don't think you have the mental capacity to be using a computer. How in the hell do you operate in this modern world?"
Me - "Go to _____" [pick anywhere to go on a PC]
Caller - [complete silence]
Me - "Are you there?"
Caller - "Yes."
Me - "Go to _____" [pick anywhere to go on a PC]
Caller - [complete silence]
Me - "Hello?"
Caller - "Yes?"
Me - "Okay, to move this problem solving more in your favour, I'm just going to need you to reply to me and let me know you've done what I've told you to do."
Caller - [complete silence]
What I really wanted to say - "Do you understand the words 'speak the fuck up?'!"
Me - "Okay, so we're going to unplug your modem and wait 30 seconds and then plug it back in."
Caller - [a second after saying that] "Okay, it's plugged back in."
Me - [Inaudible sigh]
What I wanted to say: "Please die and go to hell."
Me - "Okay, we're going to need to install the Ethernet 500 software because you're using Win2000 and DSL won't work on our system without this software. Can you please put the CD into the CD tray?"
Caller - "Okay, I've done so."
Me - "Alright, we're going to RIGHT click on 'start' and go to 'explore'."
Caller - [left clicking on start] "I don't see explore."
Me - "No RIGHT click."
Caller - "Oh, sorry."
Me - Now do you see the CD icon on the left side? Please click on that."
Caller - "Okay. It says insert a CD."
Me - "I thought you did that already?"
Caller - "I did. Which side does the CD face?"
Me - "The label should point upwards towards the sky."
Caller - [very hesitant] "Oh dear. I can't find the CD."
Me - "Where'd you put it?"
Caller - "I'm not sure!?!"
Me - "Didn't you put it in the CD tray?"
Caller - "I don't know. Oh dear. I'm going to get my son to come in and help me."
Me - "Maybe that won't be a bad idea." [trying to contain my laughter]
What I really wanted to say - "I don't think you have the mental capacity to be using a computer. How in the hell do you operate in this modern world?"
Me - "Go to _____" [pick anywhere to go on a PC]
Caller - [complete silence]
Me - "Are you there?"
Caller - "Yes."
Me - "Go to _____" [pick anywhere to go on a PC]
Caller - [complete silence]
Me - "Hello?"
Caller - "Yes?"
Me - "Okay, to move this problem solving more in your favour, I'm just going to need you to reply to me and let me know you've done what I've told you to do."
Caller - [complete silence]
What I really wanted to say - "Do you understand the words 'speak the fuck up?'!"
Labels: futility
# posted by loopdokter @ 3:47 PM 
