Suckerfish on the Side of Your Whale

Caller: "I moved my desk and knocked the cable out, and now the internet doesn't work. Can you help me?"
Me: "Sure. Have you plugged the cable back in?"
Caller: "Oh. No. That would probably help, huh?"
Me: "I'd imagine so."

If you call into support and wonder why agents often ask you very basic, obvious-seeming questions...

Labels: pebkac, plugged